Carpet Cleaning in Melbourne’s West

Most carpets are touch-dry within 4–6 hours, though thicker piles or humid days can take a little longer. We’ll let you know what to expect before we finish.

Yes. Wet carpet needs the water pulled out rather than mopped up or left under a fan, because the moisture that stays down in the underlay is what causes the smell weeks later. We extract with the same hot-water machine we clean with, then set the room up to dry and give you a realistic drying time before we leave. We’re open 7 days — call as early as you can, because the sooner a soaked carpet is extracted the better it comes back.

We lift far more than a household machine can — and coffee, wine and food stains are treated at no extra charge. Set-in pet urine needs a separate enzyme treatment, which we’ll quote upfront. Some very old or dye-based stains may not fully clear, and we’ll always tell you honestly what we can achieve before we start.

Yes. We clean with pH-neutral detergents from an environmentally preferable range — readily biodegradable surfactants, no solvents, no added fragrances or dyes — and hot-water extraction pulls the solution back out rather than leaving residue. Your family and pets can enjoy the carpet as soon as it’s dry.

Absolutely. We clean homes, offices, rentals and commercial premises across Point Cook and Melbourne’s western suburbs, and can work around your business hours.

If any part of the clean isn’t up to scratch, tell Jin on the day and he’ll re-do it before he packs up — he doesn’t call a job finished until you’re happy with it. If you only notice something after we’ve left, you have 7 days to call (03) 4328 5637 and we’ll come back and re-clean that area at no charge. It covers our workmanship, which is what a guarantee should mean: we won’t promise to lift a stain that’s physically permanent, and we’ll tell you that honestly before we start rather than after.

General sanitising and deodorising are included free with every job, along with treatment of common organic stains like coffee, wine and food. Pet urine odour treatment is charged separately — it’s a specialist enzyme process that takes extra time and product, so it isn’t part of the standard clean. We’ll quote it before we start, never after.

Same-day service is often available, subject to how the day is booked. We’re a local Point Cook business, so we’re usually only minutes away from Melbourne’s western suburbs — some customers have had us arrive within a few hours of booking online. Call (03) 4328 5637 to check today’s availability.

Jin — the owner. Green Lion is a family-owned local business, not a franchise, so the person who quotes your job is the person who does it. That’s 15+ years of experience on every clean, and it’s why our reviews mention him by name.

Access to the rooms, a power point and a tap. Please clear small items, and move any furniture you want cleaned underneath — we clean around whatever is left in place rather than shifting it. Let us know about problem spots or delicate fibres before we start. Pets are welcome to stay home — our solutions are pet- and child-safe once dry — though most people find it easier to keep them in another room while we work.